of October 2021
A Word from CSP
We ran into a problem with our email last week. I'm so grateful for our CSP team, our development team, and the service providers we've chosen to partner with. While it was frustrating for all, we were able to quickly recover. Problems happen in business. It's nice to know we have the right people in place when those problems come up.
Many of our clients use a Facebook Group in their business. Wouldn't you love to approve a new member and have that person added into CSP and launched on a workflow? Here's a tool that I found and have switched to for this. I'm not sure how long this deal will be active so grab it now. https://appsumo.8odi.net/GjVbg6
You want Google to know who you are, don't you? Well then don't miss our Google My Business Workshop with Claire Lauer on Tuesday. Even if you have a GMB account, you'll want to learn how to use it!
We recently signed on our first non-profit account. The Milwaukee Homeless Veterans Initiative. We are so excited to use our software to help our Vets. I can't wait to see where this goes. To learn more visit https://www.mhvivets.org
Google My Business Workshop with Claire Lauer - Open to Everyone
October 5th, 1:30pm - 2:30pm CST -
Google My Business (GMB) is your FREE directory listing on the world's largest search engine. By spending a few minutes every week on your listing, you can gain massive visibility on Google without any technical knowledge.
Virtual Assistant Certification Program - Beta Class Launching Soon
ATTENTION, VIRTUAL ASSISTANTS
We're thrilled to announce the beta roll-out of our Cultivating Sales Virtual Assistant Certification Program.
This program is right for you if:
We're only accepting 10 people for our Beta Program. If this sounds like it might be right for you, get on our waiting list now so you're one of the first to know when we launch in mid-October. There's no obligation to get on our waiting list.
New Features this Month
Category Completed in Workflows
Now, with Facebook and Instagram joining forces, we are able to bring in Instagram messages like we do with FB! After connecting your IG and FB pages, you can hit the "Instagram" button on the CSP Integrations tab in settings, reconnect FB, and boom! You're connected. Last month only accounts with a certain number of followers could do this but now it has opened up for EVERYONE! Yay!
Go To Step in Workflows
We can now loop workflows by using the new Go To Step! This step allows you to connect any step in your workflow to another! This helps with looping, branching, and more.
We now have a new payment system in CSP that allows you to connect both Stripe and Paypal to give customers different payment options! Go to settings, payments, and integrations in order to set this up for yourself!
We can now integrate directly with both google calendars and outlook calendars. This allows you to tie straight into your outlook calendar for a direct sync of appointments between Outlook and CSP!
Send A Card or Gift
We worked with fellow CSP user Jamie Shibley to build out a special tool for all of us. You know when someone mentions they have a birthday coming up or someone special to them died? You want to send a card or a gift but it's just too flipping hard.
1. You have to go out and find the right card/gift.
2. You have to write your message. I usually buy more than 1 card because I hate my. handwriting!
3. You go to mail it and realize you don't have any stamps.
By this time your generous thought becomes a major hassle and 3 months later, you find the stampless card in a pile of papers on your desk. This will solve this issue with a click of a button!
Need to create a new calendar similar to one you already have created? Rather than taking the time to remake it step by step, click the three little dots next to the calendar you want to clone, click copy calendar, and voila!
Tips from this Month
How to Create a Website Blog
Thinking about starting a blog or have one you want to move into CSP? Check out this Tip Tuesday video to learn how we recommend accomplishing this!
How to Send a Handmade Card or Gift
Learn how to send a handmade high-touch card or gift to your clients with a click of a button!
Already an Expressory client? Just fill out the form!
Not an Expressory client? Click "learn more" on the form or contact firstname.lastname@example.org
How to Utilize Page Builder Margins
Use margins in the page builder to add spacing outside of the box and overlap elements
How to Utilize Tasks and Not Forget About Them
Tasks can be a super useful tool in CSP if you haven't already utilized them. Watch the video below to learn how to automatically assign tasks, where to find a list of your tasks, and how to remind yourself so you don't forget about them!
(in no particular order)
7 days a week
to submit a ticket to our support team with questions, comments, glitches, and more! This is the best way to get support other than open office hours because it submits a formal ticket that we can follow.
Emailing or texting Stephanie or Melissa tends to get lost and is harder to track on our end. Having the support of a team focused on helping YOU is more valuable than hoping to get a text back!
Open Office Hours
Hop onto the open office hours that we offer 3x a week. Open Office Hours are an extremely beneficial FREE resource that we offer to all clients, VA's, and team members. You will learn from questions you ask, questions others ask, demonstrations, and sneak peeks of new features. The best way to learn the software is to dive in and see how it all works, which is why we highly encourage attending!
Join our community of clients with many different resources available and bounce ideas off each other on the Home Page.
This is the first place that we post new updates and launches of the software with a video explanation as well as posting our own events, lead magnets, tips and tricks, and more.
You can also post your own events and lead magnets under the Client Showcase topic.
Use the 7 days a week live chat from
(10am-6pm CST) (11am-7pm EST)
to receive support for quick questions or glitches you may have. Find this live chat in the Help Library and the black live chat bubble.
Open the Help Library for a plethora of videos, transcriptions, and GIFs to help support you in the software. This library talks through all of the basic steps and things to understand about the software. With a keyword search, you can easily find videos that you need.
You can also contact support to submit a tick this way also, click "Contact Us" and follow the prompts.
Hire Us for Help
Still not finding what you need from the 6 different FREE resources we offer? Hire us to help you build out these projects that you are trying to accomplish.
Pick from the multiple pre-packaged projects that we offer or book an appointment for us to give you a quote.